NVIDIA 793-CU9N4Z+P2CMR17 Enterprise Business Critical Support Services - (Renewal) - 17 Month - Service

The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.

• Keeps your system optimally maintained with a predictable total cost of ownership
• Features phone support service that helps you handle any mishaps
• On-site service location for your convenience and ease of operation
• 4 Hour service response time for timely completion with increased dependability
• 17 Month service duration to ensure maximum productivity and deliver timely results