Return Policy

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

  • Returns: Items may be returned within 14 days of delivery. Items must be unused, in their original packaging, and in resellable condition.

  • Refunds: Once your return is received and inspected, we’ll notify you and process your refund within 5–7 business days. Refunds will be issued to the original payment method.

  • Exchanges: We only replace items if they are defective or damaged. Contact us for exchange requests.

  • Non-returnable items: Custom orders, final sale items, and gift cards are not eligible for return.

  • Return Shipping: Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

For return instructions, please contact us at web@bigfastservers.com