NVIDIA 793-CU9N4Z+P2CMI48 Enterprise Business Critical Support Services - 4 Year - Service

The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.

• Provides reliable support to resolve all your technical issues
• On-site service location for better usability and increased efficiency
• 4 Hour service response time for timely completion with increased dependability
• 4 Year service duration to ensure maximum productivity and deliver timely results