NVIDIA 793-CU940Z+P2CMR20 Enterprise Business Critical Support with RMA - Service

The Enterprise Business Critical Support service level is NVIDIA's premium support service level. It is designed for mission-critical deployments where a small downtime may cause a significant business impact. The Business Critical Supportservice provides 24x7 support and a one-hourresponse time for Severity Level 1 cases. The Business Critical Support service is available for designated NVIDIA offerings. For complete coverage, Enterprise Business Criticalsupport needs to be purchased for all NVIDIA offerings being deployed with the solution.

• Provides reliable support to resolve all your technical issues
• Replacement service included to resolve your problems
• 4 Hour - Replacement service response time for better accommodation with maximum reliability